Refund Policy

Last updated: May 26, 2026

HUHANZRON INC strives to deliver high-quality work that meets the scope agreed with each client. This Refund Policy explains how refunds are handled across our different engagement types.

1. Professional services (consulting & development)

For project-based and time-and-materials engagements, fees are tied to work already performed and delivered. Once a milestone has been delivered and accepted (or used by the client), it is non-refundable.

If work on a milestone has not yet started, you may cancel and receive a full refund of any prepaid amount for that milestone.
If a milestone is in progress, we will refund the unearned portion based on hours worked at the agreed rate.
Discovery sprints, retainers, and fixed-fee deliverables are non-refundable once work has commenced, unless we materially fail to deliver what was agreed.

2. Subscription or recurring services

Where we provide ongoing subscription-based services, you may cancel at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial periods, except where required by law.

3. Disputes and quality concerns

If you believe a deliverable does not meet the agreed scope, please notify us within fourteen (14) days of delivery. We will work in good faith to address the issue — typically through revisions or rework at no additional cost — before any refund is considered.

4. How to request a refund

Email billing@huhanzron.com with the subject "Refund Request" and include:

Your name and company.
Invoice number(s) or engagement reference.
The reason for your request.

We will acknowledge your request within three (3) business days and respond with a decision within ten (10) business days.

5. How refunds are issued

Approved refunds are returned to the original payment method via Stripe. Depending on your bank or card issuer, funds typically appear within 5–10 business days.

6. Chargebacks

We ask that you contact us before initiating a chargeback. Most billing concerns can be resolved directly and faster than the bank dispute process.

7. Contact

HUHANZRON INC
504 Crestmore Pl, Fort Collins, CO 80521, United States
Email: billing@huhanzron.com